E-mail : Loadlink@bantamcanada.com

Toll Free : 1800 3000 7288


In using this website and application, you are deemed to have read and agreed to the following terms on which we offer you access to the Loadlink services:
This is a legal and binding agreement between you, the User ("User" or "You") of the Services, as defined below and Bantam India Limited (A Public Limited Company incorporated under the provisions of Indian Companies Act, 2013) trading as www.Loadlink.in (“Website) including associated software, mobile sites and mobile applications (“Apps”) and Direct Selling Agent (DSA) for FAST-tag to provide the online recharge solutions/services for toll plaza and/or the Services provided by the Platform on Loadlink’s website or mobile applications and Fast-tag online recharge services (hereinafter collectively described as the “Loadlink Services”).
Loadlink stating the terms that govern your use of the Loadlink Services and Platform, as defined below.
By downloading/accessing or using the website and applications, these terms will automatically apply to you and to be legally bound by these Terms and all policies and guidelines. You should make sure therefore that you read them carefully before using the application. If you do not agree to be bound by these Terms in their entirety, you may not use the Services. We are offering you this website and app to use for your own personal use, but you should be aware that you cannot send it on to anyone else, and you’re not allowed to copy, or modify the application, any part of the website and app, or our trademarks in any way. You’re not allowed to attempt to extract the source code of the website and app, and you also shouldn’t try to translate the website and its related app into other languages, or make derivative versions. The website including its app itself, and all the trade marks, copyright, database rights and other intellectual property rights related to it, still belong to Loadlink.
By accepting these terms of use in any manner or accessing Loadlink services, you consent, agree and undertake to abide, be bound by and adhere to the terms of use and the privacy policy and any other terms which govern the website and application (together referred to as "terms of use" or "terms" or "terms and conditions") and if you do not agree to these terms of use, you are not entitled to avail of / use the services and any use thereafter shall be unauthorized.

Use of the Services is subject to compliance with these Terms of Use:


Unless otherwise specified, the Loadlink Services is available for individuals who have attained the age of majority; in other words this services for the users, who are aged 18 years or older. If you are under the age of majority or minor, you may only access Services in accordance with applicable law of land to access such a service. However, any registration made to access Loadlink Services may be done for a minor, but the same can only be done through his/her guardian/natural guardian(s), who have attained the age of majority and who is/are duly authorized in law to act on and behalf of such a minor(s), as it shall be deemed that the same is being done under proper supervision. Even in such cases, both the guardian(s) and the minor must comply with these terms of use and any breach of these terms as an instance of breach shall be deemed to be an act of breach by the said guardian(s).
Loadlink may advise you or intimate you with regard to change in terms of use in case of minors and the same should be duly complied with by you and the concerned minor. The guardian(s) further agrees that the use of Loadlink services does not amount to any child labour or abuse as per the prevalent laws as applicable in land, where both of you reside and avail the services. Loadlink completely discourage and condemn such acts and shall not be held liable in any ways.
Your access to and use of the Loadlink Services is subject to these Terms and Conditions, Privacy Policy and all applicable laws, rules, and regulations and shall be your assertion to prove that you are a major. Your use of services mandates that you comply with the same.
Loadlink may terminate the registration of the user and any content or information that user has posted on Loadlink and/or prohibit "User" from using or accessing the Service (or any portion, aspect or feature of the Service) for any reason including the reasons stated above, at any time in its sole discretion, with or without notice, including without limitation if it believes that you are under 18 years of age.


The user agrees to provide true, accurate and current information, as required at the time of registration with the Loadlink and to avail the Fast-tag services through Loadlink. The User must maintain the security of its password and identification; maintain and shall update the Registration Data, and any other information the "User" provides to Loadlink from time to time as required, to keep it accurate, current and complete; and shall be fully responsible for all use of account and for any actions that take place using the account. The user agrees to receive the transaction massage on its registered mobile number or through e-mail. The "User" acknowledges that registration does not guarantee continued or continuous service and also acknowledges that Loadlink at its sole discretion may terminate the registration at any point of time with or without notice and or reserves the right to delete any information and to refuse any and all future use, if it believe that the information provided by the "User" is false and inaccurate. Notwithstanding anything contained herein above, the user will choose a password and responsible for maintaining the confidentiality of the password and account. User is duty bound to notify Loadlink immediately of any unauthorized use of password or account or any other breach of security, however Loadlink will not be liable for any loss as may be incurred by the user as a result of unauthorized use of their password or account, either with or without their knowledge.


When you use/avail the Loadlink Services or send any data, information or communication, you agree and understand that you are communicating with Loadlink through electronic media/ records and you consent to receive communications via electronic records from the Loadlink’s platform periodically and as and when required. Loadlink will communicate with you by, e-mail, any push or other message or electronic records on the e-mail address and mobile number available with it, which will be deemed adequate service of notice / electronic record. The "User" agrees to receive newsletters, information & transaction related Emails from the Loadlink from time to time and any update on the services as may be provided in future.
You acknowledge that you have specifically consented to Loadlink or our respective affiliates and partners contacting you using the contact information you have provided us at any time during your association with us for any purpose including the following purposes:

  • To obtain feedback regarding the Services;
  • To contact you for offering new products or services, whether offered by us, or our respective advertisers, clients, affiliates or partners.

You acknowledge and agree that you may be contacted for the above purposes, using any of the contact details provided by you, including via emails, text messages or phone calls. In the event you have indicated any 'do not disturb' preferences to your telecom service provider, and registered yourself on the national customer preference register / 'do not disturb' or similar list, it is requested that you ensure that your registered preferences allow for communications to be sent to you. The Content contained in the Services is protected by copyright, trademark, patent, trade secret and other laws, and shall not be used by you except as provided in these Terms and Conditions, without the written permission of Loadlink.

Subscription Services and Fee:

Every user of Loadlink Services is a registered user after downloading the app to avail the services under Loadlink. To become a Subscription User, you may be required to provide certain personal information to Loadlink and may be required to make payments if required to be so, which shall be change from time to time and shall subject to GST. On successful registration to the Subscription, you will be provided with the user ID and password, which user ID shall be your mobile number to use the mobile app. Loadlink may offer or add different kinds of subscription plans in future, each of these subscription plans/fee will be subject to different limitations and restrictions of these subscription plans may vary and shall be subject to change at the sole discretion of Loadlink. Loadlink shall have complete and sole discretion to make certain services that is a part of the subscription available to you on more than one end user compatible system concurrently. The services availed under Fast-tag by the user, user shall pay fee as aplicable and or prescribed by the Govt. authority from time to time and also pay other charges which you explicitly agree to pay without any demour and without raising any claim in future.

Access & Use of the Services:

Loadlink grants you a non-exclusive limited, revocable, limited permission to use the Loadlink Services for personal purposes during the subsistence of your account with Loadlink within the Territory of India or other jurisdiction wherever applicable or limited territories as applicable in respect of specified Content and as set forth in these Terms and Conditions. You may only use our website for your own personal and business purposes, and you must not use our website for any other purposes. Except as expressly permitted by these terms and conditions with limited license to use, you shall not edit or otherwise modify any material on our website. Unless license to use our website in the material, you must not republish material from our website (including republication on another website), sell, rent or sub-license material from our website or application and or exploit material from our website for a commercial purpose and redistribute material from our website. We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion; you must not avoid or bypass, or attempt to avoid or bypass, any access restriction measures on our website.

By agreeing to use the Services, your obligations as under:

  • i. You must refrain from using the website/ application in any way that causes damage to the website application, software or in any unlawful, harmful or fraudulent manner. Any such use of this application may give rise to a claim for damages and/or be a criminal offence.
  • ii. You confirm and warrant that all the data and information supplied by you when you register and provided by you to Loadlink and its affiliates, is true, current, complete and accurate in all respects that and you agree to update your information as necessary to maintain its truth and accuracy.
  • iii.You agree that your personal information shall be collected by Loadlink and the same may be used as per the Private Policy of Loadlink and that you by choosing to use Loadlink Services, you give express and voluntary consent for the same. You further agree that no claim whatsoever will be made by you in this regard as against Loadlink, its director, subsidiary and its affiliates.
  • iv. You agree that the account/profile created by you at Loadlink is for your own personal purpose and pertains to you, as Loadlink prohibits creation of any account at its platform for anyone else other than yourself. You acknowledge and agree that your data and any other personal data collected by Loadlink is subject to Loadlink’s Privacy Policy.
  • v. You acknowledge, consent and agree that the Loadlink may access, preserve, transfer and disclose your account information and/or User Material subject to the Privacy Policy, if required to be done by law to co-operate with mandated government and law enforcement agencies.
  • vi. You agree that Loadlink has the right to temporarily suspend access to the whole or any part of its Services for any technical/operational reason and shall be under no liability to you in such an event. Loadlink may, but shall not be obliged to, give you as much notice of any interruption of access to the Services as is reasonably practicable. Loadlink will restore access to the Services as soon as reasonably practicable after temporary suspension.
  • vii. You agree that Loadlink shall be under no liability whatsoever to you in the event of non-availability of Loadlink Services or any portion thereof occasioned by Act of God, war, disease, revolution, riot, civil commotion, strike, lockout, flood, fire, satellite failure, failure of any public utility, man-made disaster, satellite or technical failure or any other cause whatsoever beyond the control of Loadlink.
  • viii. You acknowledge and agree not to either directly or through the use of any device, software, internet-site, web-based service, or other means remove, alter, bypass, avoid, interfere with, violate, or circumvent any patent; trade secret; copyright, trademark, or other proprietary notice marked on the Content or any digital rights management (DRM) mechanism or device; any content protection or access control measure associated with the Content, including geo-filtering mechanisms; privacy; publicity; or other proprietary right under applicable laws.
  • ix. You agree not to either directly or through the use of any device, software, internet site, web-based service, or other means copy, download, capture, reproduce, duplicate, archive, distribute, upload, publish, modify, translate, broadcast, perform, display, sell, transmit or retransmit any information, data, content or create any work or material that is derived from or based on the said content. This prohibition applies regardless of whether such derivative works or materials are sold, bartered, or given away.
  • x. You agree that You will not misuse the data, information and content and/or other user material You access and view as part of the Services, including without limitation, download/store the Content by illegal/non-permitted means, or infringe any of Loadlink's/ or its licensor's copyright, trademark design, patent, and other intellectual property including any rights of Loadlink or its licensors subsisting in the data, information and content. You further agree that You will not copy/record/edit/modify any of the data, information and content you access and view as part of the Service, for any purpose, and/or copy/record/edit/modify any Content including video, images etc., by using any means including software, spyware, etc., for any purpose whatsoever.
  • xi. You agree you will not sell, transfer, license or assign your account, username, or any account rights to any other person or company etc.
  • xii. You agree that Loadlink and/or its affiliates or licensors owns and/or retains all rights to the Services under the app and the Content throughout the territory in perpetuity. You further agree that the data/information you access and view as part of the Services is owned or controlled by the Loadlink, its affiliates and or its licensors. The Services and the Content are protected by copyright, trademark, design, patent, trade secret, and other intellectual property laws of Loadlink and you cannot claim any proprietary over the same.
  • xiii. You agree that the data, information and content provided on the Site and/or in website or mobile app is strictly for your private viewing only and not for public exhibition, irrespective of whether the public is charged for such exhibition or not. You hereby agree to refrain from further distribution, broadcasting or making available the data, information and content provided on the Loadlink play form to any other application, software person(s), or in any manner communicate such data, information and content to the public.
  • xiv. You agree and undertake to abide by the provisions of Information Technology Act and/or any other laws/rules/regulations of India. You are impliedly and expressly undertake to submit to the jurisdiction of enforcing/statutory authorities for any violation of the IT act and other laws.

Links to Other Websites:

Loadlink link or as may be linked with other websites and the said linked sites are not under the control of Loadlink and Loadlink is not responsible for the contents of any linked site or any link contained in the other sites. Loadlink only provides these links only as a convenience. You agree that when using a medium or other link, You will not do any of the act to Defame abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of Privacy and publicity) of others and or not to upload or attach files that contain software or other material protected by Intellectual Property Laws (or by rights of Privacy and Publicity) unless you owns or controls the rights thereto or have received all necessary consents or not to attach files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer. You further agree not to advertise or offer to sell any goods or services, or conduct or forward surveys, contests, or chain letters.

Online Recharge Fast-tag

User may recharge or pay online toll by using the Fast-tag platform through Loadlink application linked to prepaid account, however subject to change in tariff or deduction by the concerned Government Authority. During the transaction the you will have the option to store your credit/debit card details as secured. Loadlink shall not be responsible for any fraudulent or disputed transactions. In case of a dispute regarding any card/net banking transactions made by you/user through the Loadlink website or Fast-tag application, the same must be resolved by user/you directly with Your Bank. You agree to not make Loadlink or Fast-tag a party to any such dispute and you will not be held liable Loadlink for any consequence arising out of any fraudulent or disputed transactions. The success and failure of a transaction is at the sole discretion of the card issuing bank. Loadlink assumes no responsibility for any dispute arising there from.


You recognize that under the General Term, you may receive trade secrets and/or confidential or proprietary information and treat all information, which is disclosed and or belonging to or relating to Loadlink including without limitation information concerning business plans, customers, supplies, services, intellectual property and/or received by the other party as a result of entering into or performing the General Term, as Confidential Information, and shall keep the same confidential, maintain secrecy of all such information of confidential nature and shall not, at any time, divulge such or any part thereof to any third party or other entity except as may be compelled by any court or agency of competent jurisdiction, or as otherwise required by law, and shall also ensure that same is not disclosed to any person voluntarily, accidentally or by mistake.

Intellectual Property Right:

In General Terms references to the “Intellectual Property Rights” shall mean all patents, , copyright and related rights, trademarks and trade names, logo, rights to goodwill, designs, database rights, confidential information (including without limitation know-how) and any other intellectual property rights, in each case whether registered or unregistered and including all applications and that all Intellectual Property Rights existing or arising in any materials, know-how, specifications, processes, software, data or information under or in connection with the General Terms database rights and all the trade marks, copyright, shall at all times belong and remain vested in Loadlink or its licensors and, save as expressly provided hereunder, no proprietary rights or any other rights whatsoever are assigned, granted or shall otherwise pass to user/s. You aware and agrees that intellectual property of Loadlink and you understands that you have a non-exclusive and limited right to access in the application and any unauthorized reproduction of the same in any manner constitutes infringement and may be subject to penalties, both civil and criminal.

Termination of Service:

Loadlink reserves the right to immediately terminate, suspend, limit, or restrict your account or your use of the Services or access to Content at any time, without notice or liability, if it so determines in its sole discretion, for any reason whatsoever, including even an apprehension that you have breached these Terms and Conditions, the Privacy Policy, violated any Law, Rule, or regulation, engaged in any inappropriate conduct, provided false or inaccurate information, or for any other reason. You hereby agree and consent to the above and agree and acknowledge that Loadlink can, at its sole discretion, exercise its right in relation to any or all of the above, and that the Laodlink, its directors, officers, employees, affiliates, agents, contractors, principals or licensors shall not be liable in any manner for the same; and you hereby agree, acknowledge and consent to the same.
You agree that Loadlink shall have the right but have no obligation, to monitor user material and to restrict or remove user material that Loadlink may determine, in its sole discretion, is inappropriate or for any other reason. You acknowledge that Loadlink reserves the right to investigate and take appropriate legal action against anyone who, in Loadlink’s sole discretion violates these Terms, including but not limited to, terminating their account, terminate, suspend, limit, or use of the Services and/or reporting such User Material, conduct, or activity, to law enforcement authorities, in addition to any other available remedies under law or equity. Neither Loadlink nor any of its Directors, employees, officers or any other affiliates make any representations or warranties or endorsements of any kind whatsoever, express or implied.

Limitation of Liability:

In no case, shall Loadlink, its directors, officers, employees, affiliates, agents, contractors, principals, or licensors be liable for any direct, indirect, incidental, punitive, special, or consequential damages in respect of any and all loss or damage, whether direct or indirect, including, without limitation, loss of profits, loss of data, loss of business or anticipated savings, loss of privacy, general and special damages, and consequential and incidental loss. You agree that, to the maximum extent permitted by law, any and all liability and responsibility of the Loadlink to you or any other person under or in connection with these terms and conditions, or in connection with the services, this application, another member's acts or omissions, or your use of or inability to use, the services or this mobile application is excluded regardless of whether such liability arises in contract, tort (including negligence), equity, breach of statutory duty or otherwise.


You agree to defend, indemnify and hold harmless Loadlink, its affiliates, officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorneys' fees) arising from: (i) Your use of and access to the Services; (ii) Your violation of any term of these Terms and Conditions; (iii) Your violation of any third party right, including without limitation any publicity, privacy, or intellectual property right; (iv) Your breach of any applicable laws; and (v) any unauthorized, improper, illegal or wrongful use of Your Account by any person, including a third party, whether or not authorized or permitted by You. You make expressly release and absolve Bantam India Limited and its affiliates, officers, directors, employees and agents,from any liability or other consequences any of the actions claim for any charges by third party and any claims or demand against any fee or other charges that you may have paid in this behalf under any services statute and otherwise.

Force Measure:

Neither party shall be liable to the other for any failure to perform any obligation under the terms and conditions which is due to an event beyond the control of such party including but not limited to any Act of god, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or manmade eventuality outside of our control, which causes the termination of an terms of use, agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavors to comply with the terms and conditions contained herein.

Governing Law and Jurisdiction:

The relationship between you and Loadlink shall be governed by the laws of India without regard to its conflict of law provisions and for resolution of any dispute arising out of your use of the Services/ mobile application. Notwithstanding the foregoing, you agree that in case of any dispute whatsoever arising, shall be referred to sole Arbitrator to be appointed by Loadlink and the proceedings thereof shall be in accordance with the Arbitration and Conciliation Act, 1996 or any statutory modification or reenactment thereof in force having its seat of arbitration at Mohali, Punjab (India). The decision of the arbitrator shall be final and binding upon the parties.


If any provision of these Terms and Conditions or portion thereof, is found to be invalid, unlawful, or unenforceable to any extent, then that provision shall be considered severable from the remaining provisions, and the remaining provisions given full force and effect.

Modification or changes of Terms and Conditions of Use:

Loadlink reserves the right, at any time and from time to time, without specific notice to you, to update, revise, supplement, and otherwise modify these Terms of Use and to impose new or additional rules, policies, terms, or conditions on your use of the Service. Any material updates, revisions, supplements, modifications, and additional rules, policies, terms, and conditions (collectively referred to in this Terms of Use as "Additional Terms") will be updated at the Loadlink’s platform and will be effective immediately after such posting and thereafter incorporated into these Terms and Conditions. Your continued use of the Services will be deemed to constitute your acceptance of any and all such Additional Terms.

Disclaimer of Warranties:

You agree that use of Loadlink and the access to the Loadlink Services is at your own risk and Loadlink cannot be made liable for the same at any instance. The Loadlink Services including the platform, the data, information and content contained on or provided through the Loadlink Services are provided "As Is", "As Available" and "With All Faults" basis and to the fullest extent permitted by law, are provided without warranties of any kind, either express or implied. Without limiting the foregoing, Loadlink does not make any warranties of fitness for a particular purpose, title, merchantability, completeness, availability, security, compatibility or non-infringement; or that the Services will be uninterrupted, free of viruses and other harmful components, accurate, error free or reliable.
Loadlink and its affiliates, subsidiaries, employees, officers, directors and agents, expressly disclaim any liability or responsibility for any not-errors whether caused by negligence or otherwise or any deficiency in the online services on Fast-tag platform through Loadlink. Neither Loadlink nor any of its affiliates nor their directors, officers and/or employees shall be liable to or have any responsibility for any loss (whether direct or indirect) incurred in the event of any deficiency in the services of Fast-tag or for failure or disruption of the Website or application. The information and service available on the Website is subject to change, updation, revision, verification and amendment without notice and such information may change material.

Inclusion of Privacy Policy:

Averments and conditions mentioned in the privacy policy form part of present terms and conditions of use. Please review our privacy policy by following this link provided in the website and/ or app.

Thanks for using Loadlink Services